Technology With COVID-19 Pandemic



Technology With COVID-19 Pandemic


Supported by an educational grant from PetDesk®

This Course Is Part of the dvm360® CE Center

How has technology become even more relevant with COVID-19 present? This presentation will discuss technology with the clinic and its staff, team member safety, and technology for pet owners.

About the Authors

Aaron Wallace, DVM MBA

With over 15 years of veterinary experience, Dr. Aaron Wallace has a unique perspective on veterinary innovation and strategy. He is the Chief Strategy Officer and Co-Founder of Lacuna Diagnostics Inc, the industry leader in veterinary digital cytology solutions. Their innovative changes have decreased client stress and improved staff efficiency.

Aaron is interested in how technology and business can improve patient outcomes and how human medical technology can be further leveraged in veterinary medicine.

Dr. Jessica Vogelsang, DVM

Dr. Jessica Vogelsang is a veterinarian, author, and communications consultant from San Diego, California. As the founder of Pawcurious Media back in 2009, she was one of the first veterinarians to enter into the online space. She was an early adopter in blogging, social media, telemedicine, and now podcasting with her mythbusting series What the Woo. Her debut bestselling memoir All Dogs Go to Kevin was featured in USA Today. You can find her at drjessicavogelsang.com.

Adam Christman, DVM, MBA Chief Veterinary Officer MJH Life Sciences.

Dr. Adam Christman is the Chief Veterinary Officer for MJH Life Sciences, overseeing such content as dvm360, Fetch conferences & other veterinary multimedia platforms. He received his DVM degree from Iowa State University and his MBA degree from Aspen University. Dr. Christman has been in private practice for 17 years and is the proud dog dad to 4 dachshunds. He has co-authored a book on dogs with disabilities. Dr. Christman is a national speaker on customer service, has been featured in multiple publications and on various talk and radio shows throughout the country.

Michael Shirly, Owner and Practice Manager of Family Pet Health, PLLC

Michael and his wife, Dr Amy Shirley, own Family Pet Health in Murfreesboro, Tennessee. They are a Fear Free Certified small animal and exotic practice with two doctors and seven support staff. Michael is responsible for practice management – with a heavy focus on marketing and developing a positive practice culture. By placing a strong emphasis on utilizing technology to create a positive client experience, he and his team have grown gross revenues by over 60% in their first two years since purchasing their hospital.

Samuel Schopler, PetDesk Veterinary Alliances Director

Sam spent a good part of his life in a vet clinic. With a father and aunt as DVMs, he has always been around animals and medicine. After spending several years in research biology (mostly lemurs in Madagascar), the natural next step was to help build an innovative technology company dedicated to the veterinary industry. In the nearly five years he has been at PetDesk, he has largely dedicated his efforts towards engaging the industry on behalf of a progressive tech company. This has been done largely through strategic partnerships and collaborative opportunities that bring his in-depth knowledge of vet-med back to the staff of PetDesk to keep the team true to the mission of extending the lives of pets. In the fall Sam is going to North Carolina State University College of Veterinary Medicine to continue his pursuit of becoming a veterinarian, and the best representative of the industry to the team at PetDesk.

Danielle K. Lambert, Snout School

Danielle is a former veterinary practice manager turned total veterinary marketing mogul. In 2012, she founded SnoutSchool.com to give bold veterinary businesses & brands the tools they need to succeed in an increasingly noisy landscape. Over 20,000 veterinary professionals across the world have accessed her guides, courses, and webinars. As a female entrepreneur, Danielle is especially passionate about supporting and empowering women in veterinary medicine. Through Snout School’s #SnoutSquad initiative, she works to bring vet med the “girl boss” energy it needs to push into the future.

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